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FAQ

• How to book a room at the best possible rate

  Contact us by phone or email in order to get the best deal.

• What time can I check into the hotel (check‑in) and what time do I need to vacate the room (check‑out)?

  Check‑in time from 14:00

  Room release (check‑out) until 12:00

• Is there Wi‑Fi in the hotel? Is it free?

  Free WI-FI is available throughout the hotel.

• Is there a restaurant and a bar on site?

  The hotel has a traditional Russian cuisine restaurant, Gildia, and a bar-tavern with its own brewery, Razgildyai, as well as a lobby bar, Gildia Confectionery, with homemade desserts.

• Is there a parking lot? Is it paid?

  Parking in front of the hotel is free.

• Do you offer guided tours or assistance in organizing leisure activities?

  Our guests can use the concierge service - we will be happy to plan a cultural program for you in Torzhok, the best guides, all museum sites and events of the city are available for you.

• Do you provide baby cots?

  Yes, upon prior request.